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Of course you can still submit your support tickets as usual on our portal and we will be there for you on Tuesday. </p> \n<p><b>Salesforce: New Guest User Security Policies</b><br> Salesforce enforces a number of <a href=\"https://help.salesforce.com/articleView?id=release-notes.rn_experiences_guest_user.htm&type=5&release=230\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">guest user security policies</a> with the Spring '21 Release. If you use the <b>JustOn Self-Service Portal</b>, make sure to update both JustOn Billing & Invoice Management and JustOn Self-Service to the newest versions to remain fully operational. Contact JustOn Support to get help.</p> \n<p><b>FAQ</b><br> <a href=\"https://docs.juston.com/en/jo_faq_support_login/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to grant Account Login Access?</a><br> <a href=\"https://help.salesforce.com/articleView?id=000325251&type=1&mode=1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Where to find my Salesforce Organization ID?</a></p>","translations":{"de-DE":{"helpCenterTitle":"Welcome to the JustOn Support Portal","sharedPortalName":"JustOn Support Portal","announcementHeader":"Announcements","announcementMessage":"*20.09.2021 public holiday in Thuringia*\nDear subscribers, please be aware that the 20th of September is a new shortly introduced public holiday. Of course you can still submit your support tickets as usual on our portal and we will be there for you on Tuesday. \n\n*Salesforce: New Guest User Security Policies*\nSalesforce enforces a number of [guest user security policies|https://help.salesforce.com/articleView?id=release-notes.rn_experiences_guest_user.htm&type=5&release=230] with the Spring '21 Release. If you use the *JustOn Self-Service Portal*, make sure to update both JustOn Billing & Invoice Management and JustOn Self-Service to the newest versions to remain fully operational. Contact JustOn Support to get help.\n\n*FAQ*\n[How to grant Account Login Access?|https://docs.juston.com/en/jo_faq_support_login/]\n[Where to find my Salesforce Organization ID?|https://help.salesforce.com/articleView?id=000325251&type=1&mode=1]","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the JustOn Support Portal","sharedPortalName":"JustOn Support Portal","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#3ebaec","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/11fd8843-a350-4220-88f4-e83119bb392c/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcxMDIzVDAxMTA0OCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiN2I1Y2YyN2ItMmYyMi00NDY2LWIzNzQtMmVmMTExOThjOTFiIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZToxMWZkODg0My1hMzUwLTQyMjAtODhmNC1lODMxMTliYjM5MmMiOlsicmVhZCJdfSwibmJmIjoxNjM4MzYzMjg2LCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzgzNjM4ODYsImlhdCI6MTYzODM2MzI4NiwianRpIjoiZDUxNGIwOWMtZjFhMC00YWEyLTkzYjItOTI2YjVmMjQ3NWMzIn0.nvp38Zv_omraRkhtOlF33tl-O3Se_AroUgEjDgdVnFJdEn9OyxKVO5UYcD7YoQPCPutK-xT0pTVssmGDjbFozsbXheVyFxeAEIff1lqAL-cXC2MnthJQzTuillrszObL91eY1LvggDP513ULH6amDOoaKBcoU_in_ySDKhX-W8R6wcwKcIHx6BpTLqvjn9M-MRM20LXPW0OZQ9sTzb29IPPiRXfYkLui412pUe1Y7OAFjZKDPwsLc4N5bZpmy_t3W5WZEJf44lzi54kbOJqnwZWOQPWIfAjyJb2EWMKO87xqFmtuGwPpIuSMI8GrrcqdrvwoFfcJivEt1BqKhrSiTA&client=7b5cf27b-2f22-4466-b374-2ef11198c91b&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"11fd8843-a350-4220-88f4-e83119bb392c","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"JustOn Support Portal","description":"<p>Welcome to the help center - we're here to help! 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